FAQLast updated 6 November 2026ContentsOrderingFilesPayment & invoicesDeliveryAccountOrderingDo I get a proof to approve before printing?When does the turnaround start?Can I cancel an Order?What if my print is faulty?Can Hurrah design or market for me?FilesWhat file do you print from?Do you check my file?Payment & invoicesHow can I pay?Can I pay cash on delivery?Do prices include VAT?Do I get a Tax invoice?How long does a refund take?DeliveryWhere do you deliver?What if my delivery is lost or damaged?AccountHow do I sign in?How do I delete my account?